Frequently Asked Questions
Find answers to common questions about our services
You can search by city, town, or use the interactive map to find houses nearby. Filters such as rent range, property type, and amenities help narrow results.
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You need to purchase swifts. Each contact request deducts 1 swift coin from your wallet.
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Swift coins can be purchased via M-Pesa directly from your dashboard. Once payment is confirmed, your Swift wallet is credited instantly.
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It is a token that allows the tenant to contact the landlord.
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Yes. After renting, you can leave a comment and rating to help other tenants make informed choices.
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Log in, subscribe to a landlord plan, and add your property details with images, description, and rent price.
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Yes. Premium plans include analytics showing views and tenant engagement.
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Once expired, your listings will be hidden until renewal.
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Sign up as a transporter, add your vehicle details (e.g., truck, pickup, lorry), and activate your subscription.
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You pay via M-Pesa for your subscription plan. Payment history and receipts are available in your dashboard.
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Yes. After using your services, tenants can leave ratings and comments. Your overall score and reviews appear on your profile.
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Your subscription will expire, and you won’t receive new job notifications until you renew.
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Payments are processed via Safaricom M-Pesa API, ensuring safe and secure transactions.
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Failed or cancelled transactions will appear in your history but won’t affect your active subscriptions or wallet balance.
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Swifts expire after 60 days.
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Yes, the system is fully responsive and works on smartphones, tablets, and desktops.
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Use the password reset option on the login page. You’ll receive reset instructions via email.
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All data is encrypted, and sensitive operations are secured. The system complies with modern security practices.
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Yes, you can register for multiple roles, but each requires its own subscription.
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Use the Contact Us page or in-app support option for quick help.
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Basic: 1 property, KES 1,199/month. Standard: Up to 3 properties, KES 3,399/month. Premium (Agent): Up to 5 properties, KES 5,499/month.
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